AMT Group Privacy Policy

Effective Date: 18/01/2022
Last Updated: 09/04/2026

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1. Introduction

AMT Group (“we”, “our”, “us”) is committed to protecting and respecting your privacy at all times. This Privacy Policy explains in detail how we collect, use, store, and protect your personal data when you interact with our business, whether through our website, by phone, via WhatsApp, email, or when using our services.

We operate across commercial cleaning, residential cleaning, and recruitment services. Due to the nature of our work, we may handle both personal and business-related data, and we take this responsibility seriously.

This policy is designed to comply with the General Data Protection Regulation (GDPR) and all applicable Irish data protection laws. By using our services or engaging with us, you agree to the terms outlined in this policy.

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2. Who We Are

AMT Group is a professional services company operating in Ireland, providing:

• Commercial cleaning services for offices and workplaces

• Residential cleaning services

• Recruitment services focused on staffing and placements

We work with both individual clients and businesses, and we are committed to maintaining the highest standards of professionalism, confidentiality, and data protection.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: info@amtgroup.ie
Phone: 01 823 6249
WhatsApp: 083 057 2556

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3. Information We Collect

We may collect and process a range of personal and business data depending on how you interact with us.

3.1 Personal Identification Information

• Full name

• Home address

• Email address

• Phone number

• WhatsApp contact details

3.2 Service Information

• Property details including size, layout, and condition

• Access information such as keys, alarm codes, or entry instructions

• Cleaning preferences and specific requirements

• Booking history and service frequency

3.3 Business Information (Commercial Clients)

• Company name and registered address

• Office location and operational details

• Key contact persons within the business

• Service scope and requirements

3.4 Recruitment Information

• CVs and employment history

• References and qualifications

• Identification documents where required

• Interview notes, feedback, and assessments

3.5 Technical and Website Data

• IP address

• Browser type and device information

• Website usage behaviour and analytics data

• Cookies and tracking technologies

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4. How We Collect Your Data

We collect your data through multiple channels, including:

• Direct communication via phone, WhatsApp, or email

• Website forms such as contact forms and quote requests

• Service bookings and consultations

• Recruitment applications and job boards

• Referrals and third party recommendations

We only collect data that is necessary for providing our services or improving your experience.

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5. How We Use Your Data

We use your personal data for a variety of business purposes, including:

• Delivering and managing cleaning services

• Scheduling appointments and coordinating access

• Communicating with you about bookings, updates, or issues

• Processing payments and issuing invoices

• Improving our services and customer experience

• Managing recruitment processes and candidate placements

• Maintaining internal records and compliance documentation

• Responding to enquiries or customer support requests

We aim to only use your data in ways that are fair, transparent, and necessary.

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6. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

• Contractual necessity where processing is required to deliver services

• Legitimate interests to operate and grow our business

• Legal obligations where we must comply with regulations

• Consent where required, particularly for marketing or optional data use

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7. Data Sharing and Disclosure

We may share your data where necessary with:

• Employees and team members carrying out services

• Freelancers or subcontractors assisting with operations

• Payment providers and invoicing systems

• Software providers such as booking systems and CRM platforms

• Legal, regulatory, or government authorities when required

All third parties are expected to handle your data securely and in compliance with GDPR.

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8. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• Secure digital storage systems

• Restricted access to sensitive information

• Staff training on confidentiality and data protection

• Confidential handling of access details such as alarm codes and keys

Despite our efforts, no system is completely secure, and we continuously review and improve our security measures.

 

9. Data Retention

We retain personal data only for as long as necessary:

• Client data is retained for service history, repeat bookings, and legal requirements

• Recruitment data is stored for up to 12 months unless extended consent is given

• Financial records are retained in line with legal obligations

After this period, data is securely deleted or anonymised.

 

10. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Request corrections to inaccurate or incomplete data

• Request deletion of your data where applicable

• Restrict or object to processing

• Request transfer of your data (data portability)

To exercise any of these rights, please contact us using the details provided.

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11. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve user experience

• Analyse website traffic and behaviour

• Support marketing and advertising efforts

You can control or disable cookies through your browser settings.

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12. Third Party Links

Our website may include links to external websites. We are not responsible for their privacy policies or practices, and we recommend reviewing their policies separately.

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13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.

Any updates will be posted on our website with the revised “Last Updated” date.

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14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

AMT Group
Email: info@amtgroup.ie
Phone: 01 823 6249
WhatsApp: 083 057 2556